Health Card in India: What It Is, Why You Need One & How to Download It (2025 Guide)

1. What Is a Health Card?

A health card—often called a TPA card or health insurance ID card or health id card—is an identity card issued by your insurer or Third-Party Administrator (TPA) that can help . It carries a unique member/employee ID, policy number, and TPA hotline, allowing hospitals to verify eligibility and trigger cashless treatment.

Here’s what a standard card includes:

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2. Types of Health Insurance Cards in India

But, one may wonder why do we have different kinds of health ID cards in India. There isn’t just one type of health card. Here’s a breakdown of what’s common in Indian workplaces:

3. How to get a health ID card?

Once the companies purchase employee health insurance, the insurers (TPAs) generally issue the card digitally via email or send out a physical card via courier. If needed, you can also log in to the insurer's web portal or application to download your health insurance card.

Ways you can obtain your card:

A. Through Your Pazcare App

1. Log in to your Pazcare App.
2. Tap “Health Card” icon
3. Hit “Download Health Card.”—it saves as a PDF in your phone’s files/WhatsApp.
4. Double-check the name & policy end-date. If there’s a mismatch, raise a correction request via Pazcare Customer Support to make the correction.

Tip: Save the PDF in your phone’s Favourites folder and on your spouse’s phone for backup.

B. Via Your TPA Portal

Most TPAs have a quick e-Card download tool. Enter Employee ID + DOB → Download.

C. Creating a Digital Health ID (ABHA)

1. Visit healthid.ndhm.gov.in or use the ABHA app.
2. Verify with Aadhaar or Mobile OTP.

Generate your 14-digit ID and download the card. You can check out the steps here.

4. Why every employee (and their dependents) should keep Health ID card ready

1. Instant cashless hospitalisation – No upfront payment; the hospital bills your insurer directly.
2. Zero paperwork at the desk – Your unique ID pulls policy details in seconds.
3. Faster claim settlement – All claim forms auto-populate with your card details, reducing errors and queries.
4. Proof of coverage for dependents – One glance shows who’s covered (spouse, kids, parents).‍
5. Emergency peace of mind – When a life-threatening situation strikes, the card is your “golden ticket” to treatment while Pazcare’s 24 × 7 hotline handles the backend.

5. How the health card works?

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6. Common problems employees can face with health insurance card and Pazcare solves them

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During the time of emergencies, one can only hope that everything goes smoothly, butsomething as little as a typo can disrupt the smooth process for cashless hospitalization. Therefore, it is necessary to double check your health ID card, network hospital lists before you even you land in such situations.

HR Corner: Driving awareness at your company

Your employees might have the best group insurance policy, but if they freeze during a claim—it's a miss. That’s where HR comes in. A few small steps can make your team confident, claim-ready, and covered at every moment.

1. Day-Two Orientation – Walk new hires through downloading and reading their health cards.
2. Quarterly refresher webinars with the Pazcare Customer Success Manager (CSM).
3. Mock “claim drills.” Simulate an emergency admission so employees practise the steps.
4. Update campaigns whenever there’s a policy renewal or member data change.‍
5. Dedicated hotline posters in breakout areas with QR codes linking directly to the card download page.

Your health card is small but mighty. Keep it error-free, store it where you can grab it in two taps, and educate your team before an ambulance ride forces the lesson.

Need help? Download the Pazcare app, grab your card, and save our emergency hotline today. Stay covered, stay confident!