What is Paz Family Doc?
Paz Family Doc is an online doctor consultation service that gives employees access to highly experienced doctors within the Pazcare App, making it easier for employees to get medical advice when they need it. The experience is designed to make online doctor consultations simple and convenient, without requiring employees to download another app.
Employees can access:
- A network of highly experienced doctors online
- Convenient appointment scheduling
- Follow-up support within 5 days
- A seamless experience within the Pazcare ecosystem
Why are we introducing Paz Family Doc
Employee benefits have focused on group health insurance and group personal accident insurance. These remain important parts of an employee benefits program. But employees may need healthcare support long before a hospital visit. Everyday health concerns can also require timely medical advice, making easy access to doctors an important part of employee healthcare.
For example, an employee may need medical advice for a fever, persistent headache, skin concern, allergy or stomach problem. They may also want to speak to a doctor to understand whether a health concern needs further attention. These situations may not require a hospital visit, but having quick access to medical advice can make it easier to decide what to do next.
Taking time out of a workday, travelling to a clinic, finding an available doctor and waiting for an appointment can make seeking care more difficult than it needs to be. When access is easier, employees have a more convenient way to address health concerns without adding unnecessary friction to their day.
Online doctor consultations can help remove some of these practical barriers. If employees have to switch between different apps, navigate complicated journeys or deal with unnecessary redirects, accessing a healthcare benefit can become frustrating.
What employees can do with Paz Family Doc
Easy access to doctors
With Paz Family Doc, employees can find doctors based on their health needs and choose from different specialties in one place. They can access general physicians as well as specialists such as cardiologists, dermatologists, paediatricians and gynaecologists. And because not every consultation needs a visit to a clinic, employees can speak to a doctor online without spending time travelling or waiting in long clinic queues.
A doctor for different health needs
Paz family doc gives employees access to a wide range of doctors and specialties, helping them find the right place to start.
Everyday illnesses
For common concerns such as cold, fever, allergies, infections, headaches, body aches and other everyday illnesses, employees can consult a doctor online.
Skin & hair
From acne, rashes, hives and hair fall to other skin and hair concerns, employees can choose a dermatologist who specialises in these areas.
Women's health
Employees can access gynaecologists for periods, PCOS, pregnancy, hormonal issues, and other women's health needs, making it easier to seek medical guidance when required.
Child health
Parents can also find medical support from paediatricians for common childhood illnesses like child’s fever, cough, infections and other health concerns affecting children.
Cancer care
For cancer-related concerns, employees can access oncologists who can provide relevant medical guidance and specialist support.
Mental health
Connect with psychologists and counselors for support with stress, anxiety, sleep issues, and other mental health concerns.
And more specialties
These are just some of the areas employees can access. With 10+ specialties, Paz Family Doc gives employees a wider range of options as their healthcare needs change.
What benefits does Paz Family Doc provide for employers?
Paz Family Doc adds another practical layer to an employee benefits programs:
More room to use healthcare benefits
Only 10% of employees are currently using their group health insurance benefits, there is room to make healthcare benefits more useful in everyday situations. Online doctor Consultations offers a low-friction way for employees to access medical advice for common health concerns.
Visibility for HR teams
HR teams can access utilization information through the dashboard, giving them visibility into how the benefit is being used across the organization. This can help HR teams understand engagement and make more informed decisions around their employee benefits programs.
Value without added complexity
For employers, the objective is to offer employees more accessible healthcare without introducing another complicated process for the HR team to manage.
What are the benefits of Paz family doc for employees
Paz Family Doc is designed to offer several practical benefits:
Convenient healthcare access
Employees can seek medical advice without necessarily having to leave work, travel to a clinic or spend time arranging an in-person appointment.
Access to experienced doctors
Employees can connect with doctors from a vetted network of highly experienced professionals Follow-up support
Eligible general physician and specialist consultations include complimentary follow-up calls, so employees can speak with the doctor again if they need further guidance.
Flexible scheduling
Employees can choose available appointment slots that work for them and reschedule when they are unable to attend.
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