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Insurance 101: What are endorsements in Group Health Insurance
How endorsements can lead to better utilisation of your group health insurance.
By Pazcare
April 9, 2025
Safeway TPA
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TPA in India
About Safeway TPA
Safeway TPA, also known as Safeway Insurance TPA was licensed by IRDAI to provide TPA services in India in the year 2005. Headquartered in New Delhi, the Safeway TPA team constitutes of ex-Insurance industry professionals and doctors for running its operations. Safeway TPA has more than 5500+ hospitals on its hospital list and more than 15+ offices present pan India.
Also Read: Network & Non-Network Hospitals In 2022
When buying your group health insurance policy from Pazcare, our team makes sure your employees are provided with guided claim assistance while filing your claims with the Safeway TPA.
Also Read: Health Insurance Claim Process
Safeway TPA benefits
The Safeway TPA is one of the largest in India and its benefits are
5500+ hospital network
The Safeway TPA has more than 5500+ hospitals on their hospital list. Hence, employees can make use of a cashless claim for their medical treatment at network hospitals.
24X7 dedicated helpline
Safeway TPA has a dedicated 24X7 helpline to help the policyholders with their insurance and claim process.
Hospital management
The Safeway TPA medical management team works closely with the network hospitals present pan India and makes sure the network hospitals are added according to the needs of its customers/insurance companies.
Claim management
The TPA has a dedicated team of experienced medical officers and insurance experts in the industry to process all the cashless and reimbursement claims of the policyholders.
Also Read: What Is TPA In Health Insurance?
Safeway TPA claim status
The Safeway claim status can be viewed using the following process.
Step 1: Visit https://www.safewaytpa.in/claimstatus.aspx
Step 2: Enter your claim number or your TPA Id card number.
Step 3: Submit the following details and the claim status will be displayed.
Step 4: In most cases, the claim status will be intimated through SMS / email to your registered phone number or email address.
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Safeway TPA claim process
1
Check the list of network hospitals
Firstly, make sure the hospital you get treated from is available either on insurers or Safeway TPA hospital list.
2
Produce your ID cards
Produce your insurance ID card, and corporate ID card along with your unique identity card like the voter ID/Aadhar card and verify the identity at the hospital.
3
Initiate cashless request
Fill out the pre-authorization form at the hospital and the hospital will initiate the cashless claim request to the Safeway TPA.
4
Issue cashless authorization
Upon verification, Safeway TPA will issue the cashless request and the member has to sign the final bill before leaving the hospital.
5
Contact us for assistance
For any questions or assistance contact Pazcare at support@getpaz.com or call us at +91 78291 11300.
1
Intimate the TPA
Intimate the Safeway TPA within 24 hours of admission to the non-network hospital
2
Collect the original documents
Collect originals of hospital bills, duly filled claim form, prescriptions, discharge summary, etc for filing the claim.
3
Submit the documents
Submit the relevant documents to the Safeway TPA and file for the reimbursement claim.
4
Claim approval
Upon verification, Safeway TPA will approve your claim and your claim status will be updated to you.
5
Contact us for assistance
For any questions or assistance contact Pazcare at support@getpaz.com or call us at +91 78291 11300.
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For any queries or assistance, reach out to us at any time. We provide 24X7 customer assistance.
Pazcare
91 80378 34753
Available 24X7
1800 102 5671
Available 24X7
Safeway TPA FAQs
How to track Safeway TPA claim status?
Track the Safeway claim status by visiting https://www.safewaytpa.in/claimstatus.aspx and entering the required details. Once you submit these details the claim status will be displayed.
How to access the Safeway TPA hospital list?
Access the Safeway TPA hospital list here in the network hospitals section.
What is the Safeway TPA customer care number?
The Safeway TPA customer care number is 1800 102 5671. Alternatively, you can email them at contact@safewaytpa.in
24X7 customer assistance for queries, assistance and claim support
Available 24X7
1800 102 5671
Available 24X7
Available 24X7
contact@safewaytpa.in
Have questions? We are here to help
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