A Guide on How to Claim Group Health Insurance in India
If insurance claim journey been a hassle for you, you need to follow these steps to solve it.
By Pazcare
May 12, 2025
MDIndia Health Insurance TPA
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TPA in India
MDIndia TPA also known as MDIndia Health Insurance TPA is one of the leading Third Party Administrators in India. It commenced its operations in the year 2000 and slowly made its way as one of the leading TPAs in India. With more than 10,700+ network hospitals and 152+ offices, MDIndia TPA has its presence pan India.
Also Read: TPA In Group Health Insurance
When buying your group health insurance policy from Pazcare, our team makes sure your employees are provided with guided claim assistance while filing your claims with the MDIndia TPA.
MDIndia TPA benefits
150+ offices
MDIndia TPA has its presence in 150+ locations. This means in case any of your employees require assistance, the office is available closer to their location.
Large hospital network
There are around 10000+ MDIndia TPA network hospitals in India where the employees can make use of a cashless claim for their medical treatment.
Hawk Mobile app
This mobile app provides services like quick access to the policy Details, e-cards or track claims.
Also Read: Pre-Existing Diseases- Does Group Insurance Cover Pre-Existing Diseases?
MDIndia claim status
The MDIndia claim status can be viewed using the following process.
Step 1: The claim number will be provided by the TPA once the claim documents are submitted online/offline to the MDIndia TPA.
Step 2: Type in Status < Claim Number > and send an SMS to 86918 63863 from your mobile number. The latest claim status and the future updates of the claim will be sent to your mobile number.
Step 3: One can also call the MDIndia customer care services to track the details of the reimbursement claim submitted.
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MDIndia claim process
1
Check the list of network hospitals
Firstly, make sure the hospital you get treated from is available either on insurers or MDIndia hospital list.
2
Produce your ID cards
Produce your insurance ID card, and corporate ID card along with your unique identity card like the voter ID/Aadhar card and verify the identity at the hospital
3
Initiate cashless request
Fill out the pre-authorization form at the hospital and the hospital will initiate the cashless claim request to the MDIndia TPA.
4
Issue cashless authorization
Upon verification, MDIndia TPA will issue the cashless request and the member has to sign the final bill before leaving the hospital.
5
Contact us for assistance
For any questions or assistance contact Pazcare at support@getpaz.com or call us at +91 78291 11300.
1
Intimate the TPA
Intimate the MDIndia TPA within 24 hours of admission to the non-network hospital.
2
Collect the original documents
Collect originals of hospital bills, duly filled claim form, prescriptions, discharge summary, etc for filing the claim.
3
Submit the documents
Submit the relevant documents to the MDIndia TPA and file for the reimbursement claim.
4
Claim approval
Upon verification, MDIndia TPA will approve your claim and your claim status will be updated to you.
5
Contact us for assistance
For any questions or assistance contact Pazcare at support@getpaz.com or call us at +91 78291 11300.
MDIndia Claim Form
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For any queries or assistance, reach out to us at any time. We provide 24X7 customer assistance.
For any claim assistance and queries please contact MDIndia TPA customer care. If you have purchased your group health insurance policy with Pazcare, please contact Pazcare for any claim assistance, policy related queries and any other assistance.
Pazcare
91 80378 34753
Available 24X7
1800 209 77 77
Available 24X7
MDIndia TPA FAQs
What is MDIndia insurance?
MDIndia insurance TPA, also known as MDIndia TPA or Family Health Plan Insurance TPA Limited (MDIndia) is one of the IRDAI-approved TPA networks in India.
How to track MDIndia claim status?
Track the MDIndia claim status by visiting https://mdindiaonline.com/Claimstatus.aspx?lt=c_all and entering the details asked. Once you submit these details the claim status will be displayed.
What is MDIndia customer care number?
The MDIndia customer care number is 1800 209 77 77. Alternatively, you can email them at customercare@mdindia.com
How to access the MDIndia hospital list?
Access the MDIndia hospital list here in the network hospitals section.
24X7 customer assistance for queries, assistance and claim support
Available 24X7
1800 209 77 77
Available 24X7
Available 24X7
customercare@mdindia.com
Have questions? We are here to help
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