Day Care Procedures in Group Health Insurance: What’s Covered & How to Raise Claims for Them
List of Day Care Treatments in Group Health Insurance: What's covered and what's not
By Pazcare
April 25, 2025
Genins India TPA
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TPA in India
About Genins India TPA
Genins India TPA, also known as Genins India Insurance TPA Ltd was founded in the year 1996. The TPA has around 5500+ network hospitals present pan India. The Genins India TPA has settled more than 3 lakh claims until now and has around 23 branches present in the country. Their team consists of professionals from the insurance industry and medically qualified doctors who make sure the claims are settled fastly.
When buying your group health insurance policy from Pazcare, our team makes sure your employees are provided with guided claim assistance while filing your claims with the Genins India TPA.
Also Read: Waiting Period In Group Health Insurance
Genins India TPA benefits
The Genins India TPA is one of the largest in India and its benefits are
5500+ hospital network
The Genins India TPA has more than 5500+ hospitals on their hospital list. Hence, employees can use a cashless claim for their medical treatment at their network hospitals.
24X7 dedicated helpline
Genins India TPA has a dedicated 24X7 helpline to help the policyholders with their insurance and claim process.
23 TPA branches
Genins India TPA has 23 branches present in different states of the country. Hence, for any assistance or queries, one can get to the branch office directly and clear their doubts in person.
Genins India TPA app
The Genins India TPA has a dedicated mobile application to access the policy, e-card, real-time claim status and claim details.
Also Read: TPA & In-House Claim Settlement Process of Health Insurance
Genins India TPA claim status
The Genins India TPA claim status can be viewed using the following process.
Step 1: Visit https://www.geninsindia.com/searchclaim.aspx
Step 2: Choose the policy type as Group Medical policy. Then enter the employee no and policy number or claim number.
Step 3: Submit these details and the claim status will be displayed.
Step 4: In most cases, the claim status will be intimated through SMS / email to your registered phone number or email.
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Genins India TPA claim process
1
Check the list of network hospitals
Firstly, make sure the hospital you get treated from is available either on insurers or the Genins India TPA hospital list.
2
Produce your ID cards
Produce your insurance ID card, and corporate ID card along with your unique identity card like the voter ID/Aadhar card and verify the identity at the hospital
3
Initiate cashless request
Fill out the pre-authorization form at the hospital and the hospital will initiate the cashless claim request to the Genins India TPA.
4
Issue cashless authorization
Upon verification, Genins India TPA will issue the cashless request and the member has to sign the final bill before leaving the hospital.
5
Contact us for assistance
For any questions or assistance contact Pazcare at support@getpaz.com or call us at +91 78291 11300.
1
Intimate the TPA
Intimate the Genins India TPA within 24 hours of admission to the non-network hospital
2
Collect the original documents
Collect originals of hospital bills, duly filled claim form, prescriptions, discharge summary, etc for filing the claim.
3
Submit the documents
Submit the relevant documents to the Genins India TPA and file for the reimbursement claim.
4
Claim approval
Upon verification, Genins India TPA will approve your claim and your claim status will be updated to you.
5
Contact us for assistance
For any questions or assistance contact Pazcare at support@getpaz.com or call us at +91 78291 11300.
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For any queries or assistance, reach out to us at any time. We provide 24X7 customer assistance.
Pazcare
91 80378 34753
Available 24X7
+91-120-4144100
Available 24X7
Genins India TPA FAQs
How to track Genins India TPA claim status?
Track the Genins India TPA claim status by visiting and entering the required details. Once you submit these details the claim status will be displayed.
Where can I find the Genins India TPA hospital list?
Access the Genins India TPA hospital list here under the network hospitals section.
What is the Genins India TPA customer care number?
The Genins India TPA customer care number is +91-120-4144100. Alternatively, you can email them at gil@geninsindia.com
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24X7 customer assistance for queries, assistance and claim support
Available 24X7
+91-120-4144100
Available 24X7
Available 24X7
gil@geninsindia.com
Have questions? We are here to help
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