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Insurance 101: What are endorsements in Group Health Insurance
How endorsements can lead to better utilisation of your group health insurance.
By Pazcare
April 9, 2025
Heritage Health TPA
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TPA in India
About Heritage Health TPA
Heritage Health Insurance TPA, also known as Heritage Health TPA was established in the year 1998. It was introduced in India in the year 2001 through IRDAI after opening the insurance sector industry in India. It has 19 offices along with 7 processing hubs located in major cities of the country. The Heritage Health TPA has more than 5000+ network hospitals on its hospital list.
When buying your group health insurance policy from Pazcare, our team makes sure your employees are provided with guided claim assistance while filing your claims with the Heritage Health TPA.
Heritage Health TPA benefits
19+ offices
Heritage Health TPA has its presence in 19+ locations. This means in case of any query or assistance, the office is available closer to your location.
Large hospital network
There are around 5000+ Heritage Health TPA network hospitals in India where the employees can make use of a cashless claim for their medical treatment.
Assistance outside India
Apart from offering TPA services in India Heritage Health Insurance TPA offers assistance to settle overseas mediclaim policies for the Indian insurance companies.
Also Read: Group Health Insurance Companies In India
Heritage Health claim status
The Heritage Health claim status can be viewed using the following process.
Step 1: Visit http://223.31.103.204/HeritageHealthTPA/HOME/CardSearch.aspx
Step 2: Choose your insurance company from the drop-down box.
Step 3: Enter the following details - your policy number, card number, policy year and employee ID
Step 4: Submit the following documents and the claim status will be displayed.
Step 5: In most cases, the claim status will be intimated through SMS / email to your registered phone number or email address.
Also Read: Mediclaim Policy-Saving Your Life and Your Life Savings
Heritage Health TPA Login
Here are the steps to follow for the Heritage Health TPA login for employees for group medical insurance
- Visit the Heritage Health TPA login page
- Under that please enter the username and password shared by Heritage Health TPA limited during your enrollment process. These details are communicated to your corporate email id.
- Under this, you can access the download TPA id card, check the TPA unique id number, raise a claim, check the claim status, etc.
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Heritage Health TPA claim process
1
Check the list of network hospitals
Firstly, make sure the hospital you get treated from is available either on insurers or Heritage health hospital list.
2
Produce your ID cards
Produce your insurance ID card, and corporate ID card along with your unique identity card like the voter ID/Aadhar card and verify the identity at the hospital
3
Initiate cashless request
Fill out the pre-authorization form at the hospital and the hospital will initiate the cashless claim request to the Heritage Health TPA.
4
Issue cashless authorization
Upon verification, Heritage Health TPA will issue the cashless request and the member has to sign the final bill before leaving the hospital.
5
Contact us for assistance
For any questions or assistance contact Pazcare at support@getpaz.com or call us at +91 78291 11300.
1
Intimate the TPA
Intimate the Heritage Health TPA within 24 hours of admission to the non-network hospital
2
Collect the original documents
Collect originals of hospital bills, duly filled claim form, prescriptions, discharge summary, etc for filing the claim.
3
Submit the documents
Submit the relevant documents to the Heritage Health TPA and file for the reimbursement claim.
4
Claim approval
Upon verification Heritage Health TPA will approve your claim and your claim status will be updated to you.
5
Contact us for assistance
For any questions or assistance contact Pazcare at support@getpaz.com or call us at +91 78291 11300.
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For any queries or assistance, reach out to us at any time. We provide 24X7 customer assistance.
Pazcare
91 80378 34753
Available 24X7
1800 102 4547
Available 24X7
Heritage Health TPA FAQs
What is Heritage Health insurance?
Heritage Health insurance TPA, also known as Heritage Health TPA is one of the IRDAI-approved TPA networks in India.
How to track Heritage Health TPA claim status?
Track the Heritage Health claim status by visiting http://223.31.103.204/HeritageHealthTPA/HOME/CardSearch.aspx and entering the details asked. Once you submit these details the claim status will be displayed.
What is Heritage Health TPA customer care number?
The Heritage Health TPA customer care number is 1800 102 4547. Alternatively, you can email them at heritage_health@bajoria.in
How to access the Heritage Health TPA hospital list?
Access the Heritage Health TPA hospital list here in the network hospitals section.
24X7 customer assistance for queries, assistance and claim support
Available 24X7
For any claim assistance and queries please contact Heritage Health TPA customer care. If you have purchased your group health insurance policy with Pazcare, please contact us for any claim assistance, policy related queries and any other assistance.
1800 102 4547
Available 24X7
Available 24X7
heritage_health@bajoria.in
Have questions? We are here to help
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