Company Information of Benefitfocus



Founded in



Charleston, United States


America's best employers for Diversity by Forbes

Benefitfocus product overview

Benefitfocus provides multiple levels of controls at the system, application and procedural levels to ensure the privacy and security of your personal data.

  1. Eligibility and Enrollment: Guide employees with a personalized and intuitive benefit experience enrollment to support confirmed decision making.
  2. Communication and Engagement: Connect employees with the necessary information with the help of communication tools.
  3. Administrative Services: The administrative services take care of consumer accounts, COBRA and eligibility verification to increase efficiency and reduce costs.
  4. Billing and payments: It simplifies the billing process for members to stay current on premiums.
  5. Reporting and analytics: Flexible custom reporting tools help you to strategize with data-driven insight.
  6. Data management: Accurate and secure data exchange with your payroll and benefit carriers, HCM systems to save time, streamline enrollment and make informed decisions.
  7. Health insights: Smart analytics, flexible tools and expert services to maximize the RPI of your benefit investments.
  8. Benefit Catalog: Catalog products helps to integrate with your enrollment and ensures support from advisors.

Features of Benefitfocus

Eligibility and Enrollment

  • Simplify and clarify the benefits enrollment to choose the right coverage
  • Relevant information and resources for a guided shopping experience
  • Personalized decision support with data-driven recommendations.
  • Different benefit types that provide flexible configuration

Communication and Engagement

  • Personalized communication with predefined relevant messages to specific employee groups.
  • Instant access to work with mobile app
  • Educational video to promote wellness initiatives, highlight plan changes etc.
  • Multi-channel communications through email, push notifications, text message etc.
  • Plug-and-play pre-built templates

Administrative Services

  • Benefits service center for seamless employee support
  • ACA compliance to reduce data risks.
  • COBRA administration to automate required communication, payment processing etc.

Billing and payments

  • Ensures accurate amount payment with consolidated invoice management and automated adjustments.
  • Make easier transitions of payroll on your team
  • Closed loop payroll with automated variance detection, calculation and reconciliation

Reporting and analytics

  • Quickly generate key reports with no technical knowledge
  • Quickly build, save and schedule custom reports.
  • Built-in dashboards to track enrollment and measure management.

Data management

  • Unite HCM with best administration
  • Seamlessly connect to your carriers and service providers
  • Industry leading data accuracy and security
  • Visibility to your data

Health insights

  • Identify your risks and opportunities
  • Adjust your strategy-plan design
  • Measure results and focus your efforts.

Benefit Catalog

  • Find the perfect benefit package suitable for your team
  • Drive higher engagement with in-app education
  • Offer payment flexibility
  • Implement new products with ease.

Benefitfocus pricing

$2 per user per month (according to

Free version availability


Suitable for

Small, medium and large, MSME etc.


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